As Ahırdağı Dondurma Gıda Sanayi ve Ticaret A.Ş. ("Ahırdağı"), we process your personal data as the data controller under the Turkish Personal Data Protection Law No. 6698 (KVKK), as described in this notice. Our address: Trabzon Cad. No: 112, Onikişubat / Kahramanmaraş.
Personal data processed
- Identity and contact: full name, phone, email, delivery address
- Order and shipping details: products, delivery date, alternative recipient, tracking number
- For event requests: event type, date, venue and number of guests
- For workshop bookings: the child's name, age and allergy information provided by the parent
- Website use: IP address and cookie data
Purposes and legal grounds
Your data is processed to prepare orders and deliver them in the cold chain, organise events and workshops, invoice, handle complaints and meet traceability obligations under food legislation. Children's allergy information is special category data under Article 6 of the KVKK and is processed only with the parent's explicit consent and only for workshop safety. Your data is processed on the legal grounds of entering into and performing a contract, complying with a legal obligation and our legitimate interest under Article 5/2 (c), (ç) and (f) of the KVKK. Commercial electronic messages such as campaigns, holiday announcements and newsletters are sent only with the consent you give under Law No. 6563; you can withdraw it via the link in every message or through the IYS (Message Management System).
Transfers
Your data is shared only as necessary with our cold-chain cargo company, payment institutions, our e-invoice provider and, on request, authorised public bodies.
Retention
Order and invoice records are kept for 10 years, event requests for 2 years, and workshop bookings and allergy information for 6 months from the workshop date.
Your rights
Under Article 11 of the KVKK you have the right to learn whether your data is processed, to request information, to learn whether it is used for its purpose, to know the third parties it is transferred to, to request correction of incomplete or inaccurate data, to request deletion when the conditions are met and to object. You can send your requests to kvkk@ahirdagi.com.tr or in writing to our company address; requests are answered free of charge within 30 days at the latest.